Manager accelerator

People don’t leave businesses,
they leave bad managers.

Have you ever experienced the impact of a bad manager?

A Chartered Management Institute (CMI) and YouGov study revealed that almost a third of workers have left a job because of a negative relationship with a manager.¹ And there’s no shortage of evidence in exit interviews and employee surveys backing this up.

There’s a big gap when it comes to manager skill – but we also have a lot of empathy for managers.

They are under pressure of being a practitioner and delivering on their tasks, whilst also having to balance pastoral care. And most of the time they have been promoted without training or support.

In fact, as many as 82% of new managers are what the CMI calls “accidental managers”, and have had no formal management or leadership training.²

Our manager training programme is designed to support managers at all stages with fundamental skills that are proven to make a real difference in their work.

The programme

🤝

Mastering team dynamics

📢

Fundamentals of communication

🎭

Reading and leading people

💬

Giving feedback
that sticks

⚠️

Conflict and difficult conversations

🌡️

Performing under pressure

“A team is not a group of people that work together. A team is a group of people that trust each other.” – Simon Sinek

When Google set out to find what makes a team most effective they discovered that the most important dynamic by a long shot was psychological safety.

Psychological safety is a trait that has to be actively and intentionally fostered. It sets the foundation for trust, vulnerability and healthy conflict.

In this workshop, managers will learn to master team dynamics and nurture psychological safety in their team through a mix of theory and practical tools.

The ability to connect powerfully with other people is vital, even more so in a digital age. Clear communication is paramount to business success.

This session teaches something fundamental – that a small amount of time spent consciously developing ‘the basics’ can transform your personal impact.

There was a time when managing through authority and fear was seen as the only way to get results. Thankfully that view is a thing of the past but it’s shadow can still be seen in business.

Modern management demands a level of emotional intelligence to adapt our management style to our audience and context. To do this, we must first understand ourself.

In this session, managers will learn how to use Daniel Goleman’s 6 styles of situational leadership to adapt their team’s needs.

There’s a reason why high performing teams were found to have a ratio of 5:1 positive to negative feedback.

Feedback is the foundation of growth and learning. Yet all too often we shy away from giving feedback and only focus on ‘constructive criticism’.

In this session managers will explore how to create a culture of healthy feedback within their team to accelerate everyone’s growth and performance.

“One difficult conversation is far better than many that avoid the truth”. Renowned leader Sheryl Sandberg takes this aphorism one stage further, adding: “The amount of progress that we make is directly proportional to the number of hard conversations that we’re willing to have.”

We know we need to embrace tough interactions at work, and yet every single day we avoid them to some extent. This session will open you to the opportunities they represent and transform your approach to conflict.

Human’s have a tendency to default back to old, and often bad, behaviours when under pressure. And in the modern world of work there is no shortage of stress.

To ensure the learning from the programme is sustained, we end with an exploration of how to maintain performance under pressure.

Find out more

Still curious about the impact this could have on your business?

Bruce Daisley sat down with Anthony Painter from the Chartered Institute of Management to understand more about why managers are so often under-invested in and the impact this has on teams and productivity.

FREE resource

Everything we’ve learned from training 1000s of managers in 44 countries for over 30 years, distilled into a handy Notion hub that you can bookmark and share.