Unlocking human potential through company culture.
“People don’t leave businesses, they leave bad managers.“
Have you ever experienced the impact of a bad manager?
A Chartered Management Institute (CMI) and YouGov study revealed that almost a third of workers have left a job because of a negative relationship with a manager.¹ And there’s no shortage of evidence in exit interviews and employee surveys backing this up.
There’s a big gap when it comes to manager skill – but we also have a lot of empathy for managers.
They are under pressure of being a practitioner and delivering on their tasks, whilst also having to balance pastoral care. And most of the time they have been promoted without training or support. In fact, as many as 82% of new managers are what the CMI calls “accidental managers”, and have had no formal management or leadership training.²
Our manager training programme is designed to support managers at all stages with fundamental skills that are proven to make a real difference in their work.
Half of employees surveyed are considering leaving their jobs because of ineffective management.¹
A 0.1 percentage point improvement in management capability, boosts productivity by almost 10 per cent.²
Results in business value
Chartered managers deliver on average over £60,000 of value to their organisations each year.²
Psychological safety and trust
Fundamentals of communication
Adapting management styles
Giving feedback that sticks
Delegation and micro-management
Performing under pressure
When Google set out to find what makes a team most effective they discovered that the most important dynamic by a long shot was psychological safety.
Far more than just a feeling, psychological safety is a trait that has to be actively and intentionally fostered. It sets the foundation for trust, vulnerability and healthy conflict.
In this workshop, managers will learn how to nurture psychological safety in their team through a mix of theory and practical tools.
The ability to connect powerfully with other people is vital, even more so in a digital age. Clear communication is paramount to business success.
This session teaches something fundamental – that a small amount of time spent consciously developing ‘the basics’ can transform your personal impact.
There was a time when managing through authority and fear was seen as the only way to get results. Thankfully that view is a thing of the past but it’s shadow can still be seen in business.
Modern management demands a level of emotional intelligence to adapt our management style to our audience and context. To do this, we must first understand ourself.
In this session, managers will learn how to use Daniel Goleman’s 6 styles and Carl Jung’s archetypes to adapt their communication to their team’s situation.
There’s a reason why high performing teams were found to have a ratio of 5:1 positive to negative feedback.
Feedback is the foundation of growth and learning. Yet all too often we shy away from giving feedback and only focus on ‘constructive criticism’.
In this session managers will explore how to create a culture of healthy feedback within their team to accelerate everyone’s growth and performance.
“Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.”
That’s all well and good if you have all the time in the world – but teaching takes time and often managers find its easier to just do it themselves. This is a difficult trap to get out of when results are on the line.
This session is all about breaking bad habits. Learning how to let go of control to get the best out of your team and yourself.
Human’s have a tendency to default back to old, and often bad, behaviours when under pressure. And in the modern world of work there is no shortage of stress.
To ensure the learning from the programme is sustained, we end with an exploration of how to maintain performance under pressure.